Our business

Fun Science Studios is operated by Beatrice Baila, a sole trader trading as Fun Science Studios.

Our business address is 38 Jersey Road, Portsmouth, PO2 7PY. Our email address is funsciencestudios@gmail.com.

What these terms cover

These terms apply whenever a customer books or purchases a product or service directly from Fun Science Studios, including through our website, email, telephone, social media, an invoice, a booking platform or in person.

Consumers and organisations

Some customers book privately for themselves or their family. Others book on behalf of a school, nursery, business, community organisation, local authority or event organiser.

Additional terms in a written quote, service agreement or booking confirmation may apply to organisational bookings.

Who may make a booking?

The person making the booking must be at least 18 years old and legally capable of entering into a contract.

Where a booking is made for an organisation, that person confirms that they have authority to make the booking and accept these terms on its behalf.

Your booking request

Submitting an enquiry, completing a booking form or placing an item in an online basket does not by itself guarantee a booking or create a contract.

When the contract is formed

A contract is formed when we send written confirmation that the booking or order has been accepted and any required payment or deposit has been successfully received.

For online shop orders, an automated acknowledgement confirms that the order has reached us. Acceptance takes place when the order is confirmed for fulfilment.

Checking your confirmation

Customers must check the booking confirmation, invoice, product selection, date, time, venue, participant numbers, personalisation and contact information carefully.

Please notify us promptly if anything is missing or incorrect.

Order or booking refusal

We may decline a request before acceptance where, for example, the requested date is unavailable, an activity is unsuitable for the age or venue, stock is unavailable, payment has not been received or we cannot safely provide the service.

Any payment taken for a request we cannot accept will be refunded.

Prices

Prices are stated in pounds sterling and will be confirmed before the contract is formed.

Fun Science Studios is not currently registered for VAT, so VAT is not charged separately unless this changes and is clearly stated before booking.

Deposits

Where a deposit is required, the date or service is not reserved until the deposit has been received and written confirmation has been issued.

Deposit and cancellation arrangements are explained in the relevant booking information and our Refund & Cancellation Policy.

Payment deadlines

All balances must be paid by the deadline shown in the booking confirmation or invoice.

Failure to pay on time may result in the booking being suspended or cancelled after we have contacted you and given a reasonable opportunity to resolve the issue.

Payment plans

A payment plan may be agreed for certain bookings. Any agreed instalment dates will be confirmed in writing.

Agreeing to instalments does not change the final payment deadline unless we confirm otherwise.

Optional extras

Optional extras will only be added where they have been requested or expressly approved by the customer.

Some extras require additional preparation or external purchases and may have their own notice or cancellation conditions.

Pricing errors

We take reasonable care to ensure prices are correct. Where an obvious pricing or description error is discovered before a contract is accepted, we will contact the customer and provide the correct information.

The customer may then continue at the correct price or cancel and receive a refund of payments made.

Workshop format

A standard family workshop normally lasts approximately one hour and includes four hands-on experiments.

Children actively take part in the activities rather than attending a sit-and-watch demonstration.

Ages and booked places

General workshops are designed for children aged 3–12 unless the individual event description states a different age range.

Each participating child requires a booked place unless the event information expressly states otherwise.

Parents and carers

A responsible parent or carer must remain throughout a family workshop. Adults stay and join their child without an additional workshop charge.

Children under six may require close one-to-one support from their accompanying adult.

Transfers and cancellations

Customers should provide at least 48 hours’ notice to request a workshop transfer or refund.

Full workshop cancellation terms are set out in our Refund & Cancellation Policy.

Late arrival

Please arrive at the advertised registration or start time. Late arrival does not extend the scheduled workshop.

A participant may be unable to complete an activity where joining late would be disruptive or unsafe.

Experiment substitutions

We may substitute, adapt or change an experiment where this is reasonably necessary because of safety, age suitability, participant needs, venue conditions, equipment availability or material supply.

Any replacement will aim to provide a comparable hands-on science experience.

Party format

A standard science birthday party normally includes four hands-on experiments followed by one larger show-stopper finale involving the birthday child.

The science activity normally lasts approximately one hour. Optional games, decorations or additional show-stoppers may extend the overall time.

Age recommendation

Our standard birthday-party experiences are designed primarily for children aged 4–12.

We will recommend experiments based on the children’s ages, abilities, interests, venue and group size.

Included children

Standard packages include up to 15 participating children. Additional participating children are currently charged at £10 per child unless another price is confirmed in writing.

There is no fixed maximum where the venue can safely and comfortably accommodate the proposed group. Final numbers must be agreed before the party.

Deposit and final balance

A £50 non-refundable booking deposit is required to reserve the agreed party date and time. It is deducted from the final party price.

The remaining balance is due 72 hours before the agreed party time unless a different deadline is confirmed in writing.

Party information

We will request final information about the children, venue, experiments and extras before the event.

Customers should return requested information promptly and normally no later than one week before the party.

Booking notice

Customers are encouraged to book or notify us of final plans at least three weeks in advance.

Shorter-notice bookings may be possible, but experiment, venue, personalisation and optional-extra choices may be limited.

Additional birthday children

Where more than one child is being celebrated as an additional birthday child, a fee of £45 per additional birthday child applies unless another amount is confirmed.

This covers additional personalised materials and an additional show-stopper moment.

Show-stoppers

One agreed show-stopper is included in each standard party. Additional show-stoppers are currently £20 each.

The Dry Ice Bubble is a specialist finale currently priced at £45. Outdoor Rocket Launches and some other options are subject to weather, space, venue and safety suitability.

Optional extras

Optional extras may include invitations, party bags, games, decorations, additional show-stoppers and personalised items.

Party bags and decoration services normally require at least two weeks’ notice. Availability is not guaranteed until confirmed in writing.

Children under six

Parents or carers of younger children may need to remain and support their child during the activities.

The party customer is responsible for ensuring enough adults are available to support the group safely and appropriately.

Changes to the package

Changes to the package, experiments, venue, numbers, show-stopper or extras must be requested as early as possible.

Changes are subject to availability and may change the final price, setup requirements or duration.

Cancellation or rearrangement

Party deposits, cancellation costs, date changes and refunds are governed by our Refund & Cancellation Policy.

Please contact us immediately where a party may need to be changed or cancelled.

Quotes and confirmations

School, nursery, community, festival, corporate and large event bookings are normally confirmed through a written quote, invoice or booking confirmation.

The document may include booking-specific payment, cancellation, staffing, travel, capacity and delivery terms.

Priority of specific terms

Where a written quote or service agreement contains booking-specific terms, those terms take priority for that booking to the extent that they differ from these general terms.

Statutory rights and requirements continue to apply.

Supervision

The school, organisation or event organiser remains responsible for providing suitable adult supervision and maintaining appropriate staff-to-child ratios.

Fun Science Studios staff lead the science activities but do not replace the organisation’s safeguarding or supervisory responsibilities.

Participant information

The organiser must provide accurate information about participant numbers, ages, accessibility requirements, relevant allergies, medical needs and other matters that may affect safe delivery.

Changes to the event

Changes to dates, times, locations, numbers or the event format may require a revised quote and are subject to availability.

Third-party event conditions

Where Fun Science Studios participates in an event operated by another organisation, that organiser’s admission, venue and event rules may also apply.

Customer-provided venues

Where the customer provides the venue, they are responsible for ensuring that it is legally available, accessible, clean, safe and suitable for the agreed activities and group size.

The customer must obtain any required permission from the venue owner or operator.

Space and facilities

The venue must provide the agreed number of suitable tables and chairs, safe access, appropriate lighting and ventilation, and access to water and electricity where required.

Floors and surfaces should be appropriate for practical and potentially messy science activities.

Setup and pack-away

We normally require access approximately 60 minutes before a birthday party to set up equipment, tables, props and the show-stopper area.

We normally require approximately 30 minutes after the science session to pack away. Decoration services may require an additional 30 minutes before the party.

Home parties

Home parties currently include an additional £40 fee because of the extra planning required for space, layout, access and experiment transitions.

We may request photographs or measurements before confirming that the space is suitable.

Travel charges

Travel is included within 10 miles of Portsmouth.

Beyond the included distance, travel is currently charged at 50p per additional mile, calculated using the return journey. A separate travel quote may apply for journeys taking around 40 minutes or more from Portsmouth.

Parking and access

The customer should provide accurate access instructions and arrange suitable nearby parking or loading access where reasonably possible.

Unusual access restrictions, stairs, long carrying distances or parking charges should be disclosed before confirmation and may affect the quote.

Venue hire arranged by us

Where we arrange or recommend a venue, this remains subject to availability and may involve separate venue charges or venue conditions.

Any charges will be explained before they are added to the booking.

Unsuitable venues

We may adapt, postpone or decline an activity where the venue or available space creates a material safety risk or prevents the experience being delivered as agreed.

We will first try to identify a reasonable alternative where possible.

Safety instructions

Fun Science Studios will provide age-appropriate instructions and reasonable safety controls.

Participants must listen to instructions, use equipment only as directed and avoid touching materials until invited to do so.

Protective equipment

Where protective equipment is provided, it must be worn and used correctly.

Refusal to follow a reasonable safety requirement may mean a participant cannot complete a particular activity.

Medical and additional needs

Customers and organisers must disclose relevant allergies, medical conditions, sensory needs, accessibility requirements or additional support needs before the activity.

We will make reasonable adjustments where possible, but some experiments may need to be adapted or replaced.

Allergies and sensitivities

Some activities use common household, cosmetic, craft or food ingredients.

We cannot guarantee an entirely allergen-free environment. Customers should contact us before booking where a participant has a known allergy or sensitivity.

Behaviour

Supervising adults are responsible for supporting appropriate behaviour.

We may pause or stop an activity where behaviour creates a safety risk, seriously disrupts the group or causes damage to equipment or the venue.

Illness

Participants should not attend where they are significantly unwell, have a contagious illness or are unable to participate safely.

Normal cancellation and transfer terms apply unless we agree an exception.

Clothing and personal belongings

Science activities may involve water, colour, foam, slime and other potentially messy materials. Participants should wear suitable clothing.

Customers remain responsible for personal belongings. This does not exclude responsibility for loss or damage caused by our negligence or breach of contract.

Our right to adapt an activity

The activity leader may adapt, pause or stop an experiment where reasonably necessary to protect participants, staff, property or the venue.

Product descriptions

We take reasonable care to describe and photograph products accurately.

Colours may appear slightly different because of screen settings, lighting and normal manufacturing variation.

Availability

All products are subject to availability. We may cancel and refund an unavailable item or contact the customer to discuss an alternative.

Personalised products

Customers are responsible for entering names and other personalisation details accurately.

We will create the product using the spelling and wording supplied with the order.

Changes after ordering

Please contact us immediately if personalisation needs to be corrected.

Once production has started, changes may not be possible and additional production costs may apply.

Delivery and collection

Available delivery and collection methods, expected delivery periods and collection arrangements are explained on our Delivery Options page.

Returns and faults

Return rights, personalised-product exceptions and the process for reporting faulty, damaged or incorrect items are explained in our Refund & Cancellation Policy.

Digital delivery

Science Workshop Vouchers are normally sent as a PDF to the email address provided with the order.

Customers must check that the supplied email address is correct.

Voucher entitlement

The voucher provides the number or type of workshop sessions shown on the voucher or product confirmation.

It does not guarantee availability at a particular workshop until a separate workshop booking has been confirmed.

Validity

A voucher must be redeemed by the expiry date printed on the voucher or included in the accompanying confirmation.

Any extension is discretionary unless the customer has a legal right to one.

Redeeming the voucher

The recipient must follow the stated booking process and provide the voucher code when requested.

Once a voucher is used to reserve a dated workshop, the normal workshop cancellation terms apply.

Cash value

Vouchers cannot normally be exchanged for cash or used to obtain cash change, except where required by law.

Lost or missing vouchers

Please contact us if a voucher email has not arrived.

We may resend the voucher after verifying the original purchaser and order details.

Our cancellation policy

Notice requirements, deposits, transfers, reasonable cancellation costs and refund arrangements are set out in our Refund & Cancellation Policy.

Customer requests

A cancellation or transfer request should be made as soon as possible by emailing funsciencestudios@gmail.com.

The notice period is calculated from when the message is received.

Reasonable cancellation costs

Where a customer cancels, any amount retained will be limited to the deposit or reasonable losses arising directly from the cancellation, taking account of costs saved or recovered.

Cancellation by us

Where Fun Science Studios cancels a service, we will normally offer a suitable alternative or refund payments made for the cancelled service.

Customers are not required to accept an alternative date.

Physical products

Eligible physical products purchased online normally have a separate 14-day cancellation period, subject to legal exceptions including correctly personalised goods.

Statutory rights

Nothing in these terms or our policies removes any cancellation, refund, repair, replacement or other right the customer has under applicable consumer law.

Examples

Circumstances outside reasonable control may include severe weather, serious illness, venue closure, transport disruption, utility failure, fire, flooding, government restrictions, public emergency or a significant supply failure.

What we will do

We will contact affected customers as soon as reasonably possible and take reasonable steps to reduce disruption.

We may offer an adapted activity, alternative venue, replacement date, credit or refund as appropriate.

Safety and weather

Outdoor experiments may be adapted, postponed or replaced where wind, rain, heat, cold or available space makes the planned activity unsafe or impractical.

External expenses

We are not normally responsible for separate travel, accommodation or purchases arranged independently by the customer, except where responsibility cannot legally be excluded.

Fun Science Studios materials

Our name, logo, branding, workshop plans, written resources, party materials, experiment descriptions, graphics, photographs, videos and Lab Card designs remain our intellectual property or are used under licence.

Personal use

Customers may use purchased or supplied materials for their intended personal and non-commercial purpose.

Children may enjoy take-home creations and repeat appropriate activities at home with suitable adult supervision.

Commercial copying

Our materials may not be copied, resold, distributed, modified or used to provide competing commercial workshops, parties or events without prior written permission.

Fun Science Studios trade mark

The Fun Science Studios name and associated branding must not be used in a way that suggests another person or organisation is connected with, approved by or operating as Fun Science Studios without our written permission.

Photography consent

We will not rely on these Terms & Conditions alone as consent to publish identifiable photographs or videos of a child.

Where photography is planned, separate consent or clear event photography information will be provided.

Customer photography

Customers should respect the privacy of other children and families when taking or sharing photographs or videos.

Photography may be restricted where requested by a venue, organiser or another family.

Personal information

We use personal information to administer bookings, provide services, fulfil orders, communicate with customers and meet legal obligations.

Electronic communication

Customers agree that booking confirmations, invoices, practical information, vouchers and important booking updates may be sent electronically to the contact details provided.

Reasonable care and skill

We will provide services with reasonable care and skill and supply goods that meet applicable legal requirements.

Foreseeable consumer losses

Where a customer is acting as a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of contract or failure to use reasonable care and skill.

Business losses

Where a customer books wholly for business purposes, we are not responsible for indirect loss, loss of profit, loss of business, loss of revenue or loss of opportunity, except where liability cannot legally be excluded.

Business-customer liability limit

Subject to liabilities that cannot be limited, our total liability to a business customer arising from a particular booking will not normally exceed the total fees paid or payable for that booking.

Third-party venues and suppliers

Where the customer contracts directly with a separate venue, entertainer, caterer or supplier, that third party is responsible for its own services and contractual obligations.

Customer-provided information

We are not responsible for problems caused by inaccurate, incomplete or late information supplied by the customer where we could not reasonably have prevented the resulting issue.

Changes to these terms

We may update these terms for future bookings and purchases. The version applying to a contract is normally the version available when that contract was formed.

We will not retrospectively make a material change to an existing contract without agreement or a valid legal reason.

Specific written agreements

A specific written quote, booking confirmation or service agreement may amend these general terms for a particular booking.

Any amendment must be confirmed by an authorised representative of Fun Science Studios.

Severability

If any part of these terms is found to be invalid or unenforceable, the remaining terms will continue to apply.

No waiver

A delay in enforcing a contractual right does not mean that the right has been permanently given up.

Third-party rights

Unless expressly stated, a person who is not a party to the contract does not have a right to enforce these terms.

Governing law

These terms are governed by the law of England and Wales.

Consumers retain any mandatory rights to bring proceedings in the part of the United Kingdom where they live. Business customers agree that the courts of England and Wales will have jurisdiction.