Terms of service
Terms and Conditions
- Introduction
1.1 What these terms cover. These terms and conditions govern the sale of our products, participation in our science workshops, parties, and events (“Services”) to you as a consumer.
1.2 Who we are. We are Fun Science Studios.
1.3 How to contact us. You can contact us via email at funsciencestudios@gmail.com.
1.4 Definitions. The following definitions apply throughout these terms:
- "We," "us," "our," or "Fun Science Studios" refers to Fun Science Studios.
- “Services” include our workshops, parties, events, and product sales.
- "Writing" or "written" includes emails.
- Our Contract with You
2.1 How we will accept your order. Our acceptance of your order/booking will occur when we email you a confirmation, creating a contract between you and Fun Science Studios.
2.2 If we cannot accept your order. If unable to accept your order/booking, we will inform you and will not charge you for the Services.
2.3 Intellectual property rights belong to us. All intellectual property rights in our science workshops or any other Services, including any materials provided to you in our provision of the same belongs to us. Unless otherwise permitted by these terms, you must not permit any other person to use or benefit from any materials or information provided to you in the course of us providing you with our Services.
- Our Services
3.1 You confirm that you and your child are able to take part in our workshops. By placing an order or attending a workshop, you agree that both you and any child under your care or supervision are able to take part in our workshops or any other Services which you order from us, and that it would not be harmful to either your or your child’s health, safety, comfort or physical condition to do so. Please note, we will not be liable for any loss, injury or damage suffered where you do not tell us about a medical condition, or you or the child do an activity which you are aware (or should have been aware) would, or might be, detrimental to you or the child.
3.2 You and your child use our Services at your own risk. You and any child for which you are responsible use our Services and attend our workshops at your own risk and you are responsible for supervising any child in your care at all times (including during workshops). As long as we have provided the Services with reasonable skill and care, we will not be liable to you for any loss, damage or injury suffered by you or a child for whom you are responsible as a consequence of you not following our instructions during the provision of our workshops or Services.
3.3 Attendance restrictions due to illness. You must not bring your child to a class in the following circumstances:
3.3.1 they have had a fever or a cough within the 48 hours prior to the workshop;
3.3.2 they have had an upset stomach or diarrhoea in the 48 hours prior to the workshop;
3.3.3 they have heavy nasal discharge;
3.3.4 they have discharging eyes; or
3.3.5 they have symptoms of a possible communicable disease, including, but not limited to, Covid-19, measles, chicken pox, German measles, whooping cough, impetigo, scarlet fever, hand foot and mouth disease or norovirus.
3.4 Compliance with policies. You must comply with our policies and procedures. You must comply with, and ensure that your child complies with, any policies and procedures which we communicate to you from time to time in relation to the Services. This may include (but shall not be limited to) policies in relation to health and safety.
3.5 Parental responsibilities. Parents are responsible for ensuring that their child wears the provided personal protective equipment (PPE) at our workshops and science events, including birthday parties. Parents must also be available to assist their child during our science workshops and events.
- Providing the Services
4.1 Service variations. Our Services, including timetables and content, may vary and are subject to change.
4.2 Delays outside our control. We are not responsible for delays outside our control. If our supply of the Services is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. These steps may include offering rescheduled dates for the workshops. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay and we are not able to reschedule the workshop, you may contact us to end the Contract and receive a refund for any Services you have paid for but not received.
4.3 Missed Services. If you miss a workshop because you did not turn up, we will not provide a refund or reschedule the Service.
4.4 Rescheduling a Workshop
4.4.1 Notice for Rescheduling. A reason must be provided at least 48 hours prior to the workshop date and time to be eligible for rescheduling.
4.4.2 Limitations on Rescheduling. Once a workshop has been rescheduled, it cannot be rescheduled again.
4.4.3 Late Notice. If less than 48 hours' notice is given, we cannot reschedule the workshop or provide a refund.
4.5 Information required. We may need certain information from you to provide the Services, and we will not be responsible for delays caused by your failure to provide this information.
4.6 Suspension and withdrawal of Services. We may suspend or withdraw the supply of Services and will inform you in advance where possible. If we withdraw Services and cannot provide alternatives, we will cancel the contract and refund any prepayments for Services not provided.
- Invoice Payment
5.1 Payment terms for events. An invoice must be paid 72 hours prior to the start date of the booked event or party. Failure to pay by this deadline means we cannot honour the booking, and the service may be cancelled.
5.2 Payment terms for events. Booking events, including birthday parties, will incur a 20% balance deposit. The remainder of the balance must be paid 72 hours before the event date.
5.3 Securing your booking. The date and time of your event will only be secured once the deposit has been paid. We are unable to hold bookings without a deposit, so please make the payment within 24hours to confirm your slot. Until the deposit is received, we cannot guarantee that your preferred date and time will remain available.
5.4 Accepted payment methods. We will inform you of accepted payment methods at the time of ordering.
- Your Rights to End the Contract
6.1 Ending the Contract without good reason. You may end the Contract between us and you at any time for any reason by giving us notice in writing. Where you give us notice that you would like to end the Contract, this will be with immediate. When you cancel under this clause you will not be entitled to a refund of any payments you have made in respect of the Services, whether such Services have been received or not, and you may have to pay us an administration fee, to cover the costs we will incur as a result of your ending the Contract.
6.2 Where you have a good reason for ending the Contract. You may end the Contract between us by giving us 7 days’ written notice at any time if:
6.2.1 we have told you about an upcoming change to the Services or these terms which you do not agree to;
6.2.2 we have told you about an error in the price or description of our Services which you have ordered, and you do not wish to proceed;
6.2.3 we have suspended supply of the Services or we have notified you we are going to suspend them,
6.2.4 we commit a serious breach of any provision of these terms, in which case we will refund any payments made for Services which have not been received at the date we receive your notice.
- Our Rights to Make Changes
7.1 We may end the Contract if you break it. We may end the Contract for our Services at any time by writing to you if you do not make any payment to us when it is due and you still do not make payment within 7 days of us reminding you that payment is due, or if you commit a serious breach (or repeated breaches) of these terms.
7.2 Minor changes to Services. We may make minor adjustments to improve Services without notification.
7.3 More significant changes to the Services and these terms. If we make significant changes to these terms or the Services, we will notify you.
- Price and Payment
8.1 Where to find the price for the Services. The price of the Services (including VAT where applicable) will be the price indicated on our website at the time you place your order. If you book our services for an event, the price will be communicated to you at the time of booking.
8.2 When you must pay and how you must pay. Payment must be made in full before we provide any Services, as specified in section 5 regarding payments. We will inform you of accepted payment methods at the time of ordering.
- Our Responsibility for Loss or Damage Suffered by You
9.1 Liability for foreseeable loss and damage. We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this Contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. For the avoidance of doubt, provided that we have performed our Services with reasonable skill and care and we have not breached the Contract, we will not be liable to you for any loss or damage you suffer as a result of attending our workshops.
9.2 Responsibility for property. You are responsible for your belongings during the Services, and we are not liable for any loss or damage to your property.
- How We May Use Your Personal Information
10.1 Use of personal information. We will only use your personal information as described in our Privacy Policy, which can be found on our website.
11. Loyalty Card Terms
11.1 Stamping Procedure. You will receive a stamp on your loyalty card only when you present your card at the beginning or at the end of your session. If you fail to present your loyalty card, you will miss out on the stamp, and we cannot retroactively sign for past or future sessions.
11.2 Free Session Eligibility. Once you collect 5 stamps, you will receive your 6th session for free. You must retain your loyalty card until you redeem your free session, at which point you will return the card to us for replacement. Please note that you will not receive a stamp for your free session.
11.3 Responsibility for Card Maintenance. If you do not present your card as outlined above, you will miss out on the stamp for that session. It is your responsibility to request a new loyalty card if you do not have one.
12. Other Important Terms
12.1 No third-party rights. This Contract is between you and us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person in order to end the Contract or make any changes to these terms.
12.2 Additional Terms. Additional terms will apply that are outlined in our events/party/birthday brochure or additional documentation.
12.3 If a court finds part of this Contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
12.4 Even if we delay in enforcing this Contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this Contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you, but we continue to provide the Services, we can still require you to make the payment at a later date.
12.5 Which laws apply to this Contract and where you may bring legal proceedings. These terms are governed by English law, and you can bring legal proceedings in respect of the Services in the English courts. If you live in Scotland, you can bring legal proceedings in respect of the Services in either the Scottish or the English courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the Services in either the Northern Irish or the English courts.